ParkatmyHouse Help desk
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Welcome to ParkatmyHouse!
What is ParkatmyHouse.com?
Managing your Account
Registration activation e-mail has not arrived
I've forgotten or lost my password.
Star ratings are not correct
Information for drivers
What happens if I am running late?
What happens if I can't find the parking space?
What type of vehicles do the parking spaces accept?
Who sets the prices for parking spaces and how much are they worth?
I am worried about exposing my address online
How much could I earn from renting out my parking space?
Bookings & Enquiries
I'm not happy with the parking space or never used it. How do I get a refund?
How do I cancel a booking?
Payments & Billing
Withdrawing my earnings
Why is my payment pending?
How much is ParkatmyHouse.com commission and when is it paid?
Reviews and Feedback
For what reasons can a review be removed or amended?
What am I supposed to write in a review?
I feel I have received an unfair or inappropriate review, what can I do?
Tax, Insurance & Legal
Legality of renting out your parking space
Do I need to pay tax on my parking space earnings?
What happens if the vehicle is damaged while parked on a property?
How can I contact ParkatmyHouse?
How secure is the website?
How do I contact a parking space owner?
Electric cars and vehicles
I have a charge point at my parking space. What do I need to know?
Electric cars and our free charge point offer: FAQs
FAQ: Getting started
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Official ParkatmyHouse.com Response to Eric Pickles' guidance on driveway rentals
Pricing Change (19th August 2013)
Information for parking space owners/...
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